After-Sales Service

Service that Continues Beyond Delivery

At M-Rich, we believe great service doesn’t end after installation.
Our dedicated After-Sales Team provides continuous support — ensuring long-term reliability, performance, and customer confidence across all product divisions.


Flooring Divisions – Rococo | Voxflor | Rainbodeck | Quartier

We stand behind the quality of every surface we deliver.
M-Rich provides full warranty coverage and claim support to ensure confidence long after project completion.

Because lasting beauty deserves lasting support.

Product Warranty

Installation Warranty

Claim Handling

Maintenance Guidance

DLX – Industrial Equipment Care

For every DLX forklift and material-handling system, we provide comprehensive after-sales solutions to keep your operations running smoothly.

Your equipment’s performance — protected by M-Rich expertise.